Returns & Exchanges
At KNOCKDOWN, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for hassle-free returns or exchanges on all unworn fashion items. All returned products must be in their original condition with tags attached to ensure a full refund or store credit.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in the original shipping box or a similar durable container, ensuring all original tags and labels are included.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing